Refund Policy

1. Company Information

2. Policy Overview

DJ Technologies operates a strict no-refund policy for all our digital transformation services, including but not limited to:

• Agentic AI Automation solutions
• Custom web development projects
• Cloud solutions and infrastructure setup
• Digital transformation consulting
• Marketing funnels and automation
• Talent solutions and recruitment services
• Any other digital services or products

3. Reason for No-Refund Policy

Our no-refund policy is in place because:

• Service-Based Business: We provide customized digital solutions and consulting services that are tailored to each client's specific needs
• Immediate Value Delivery: Our services begin delivering value from the moment work commences
• Resource Allocation: Once confirmed, we allocate dedicated resources, time, and expertise to your project
• Intellectual Property: Our solutions involve proprietary knowledge and custom development that cannot be "returned"
• Industry Standard: This policy aligns with standard practices in the digital services industry

4. Pre-Purchase Consultation

To ensure complete satisfaction before purchase, we offer:

• Free Consultation: Detailed discussion of your requirements and our proposed solutions
• Clear Proposals: Comprehensive project outlines with deliverables, timelines, and expectations
• Questions & Clarifications: Unlimited pre-purchase support to address all concerns
• Reference Work: Portfolio and case studies to demonstrate our capabilities

5. Service Guarantee

While we do not offer refunds, we do guarantee:

• Quality Delivery: All services will be delivered according to agreed specifications
• Timely Completion: Projects will be completed within agreed timelines
• Professional Support: Ongoing support during the project lifecycle
• Revision Rounds: Reasonable revisions as specified in the service agreement

6. Exceptional Circumstances

In extremely rare cases, we may consider service credits or alternative solutions if:

• We fail to deliver the agreed-upon service completely
• Technical impossibility prevents service delivery (determined at our sole discretion)
• Legal or regulatory changes make service delivery impossible

Note: Such considerations are entirely at our discretion and do not constitute a refund guarantee.

7. Payment Terms

• All payments are due as per the agreed payment schedule
• Services commence upon receipt of initial payment or as agreed
• Partial payments are non-refundable
• Final payments are due upon project completion

8. Dispute Resolution

For any service-related concerns:

1. Direct Communication: Contact our team immediately to discuss issues
2. Mediation: We'll work collaboratively to find mutually acceptable solutions
3. Escalation: Unresolved disputes may be escalated to senior management
4. Legal Resolution: Final disputes will be resolved as per our Terms of Service

9. Contact Information

For questions about this refund policy or to discuss your project requirements:

10. Policy Updates

This refund policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any policy changes.