Privacy Policy

Introduction & Acceptance of Privacy Policy

DJ Technologies values customer privacy and is committed to protecting personal, financial, and technical information collected through our websites, applications, hosting platforms, SaaS systems, payment systems, APIs, and infrastructure services.

By accessing or using any DJ Technologies service, you acknowledge and agree to the collection, processing, storage, and usage of information as described within this Privacy Policy.

This policy applies to all services offered by DJ Technologies including:

• Web Hosting
• VPS Hosting
• Dedicated Servers
• SaaS Platforms
• Software Development
• Cloud Infrastructure
• Managed IT Services
• API Services
• Billing & Payment Systems

DJ Technologies reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of services constitutes acceptance of updated policies.

For privacy-related inquiries:
dinesh@djtechnologies.net

Information We Collect

DJ Technologies may collect and process various types of information necessary for service delivery, security, billing, infrastructure management, legal compliance, and operational improvement.

Collected information may include:

• Full name and business details
• Email address and phone number
• Billing and payment information
• Government-issued identification where required
• IP addresses and device information
• Server logs and technical diagnostics
• Browser and usage analytics
• Support tickets and communications
• Domain and hosting configuration details
• API usage records and system activity

Information may be collected through:

• Website forms
• Account registrations
• Payment transactions
• Cookies and tracking technologies
• Support interactions
• Infrastructure monitoring systems

Customers are responsible for ensuring that submitted information is accurate, lawful, and up to date.

Payment Processing & Razorpay Security

DJ Technologies uses third-party payment processors including Razorpay to securely process payments, subscriptions, invoices, renewals, and online transactions.

By making payments through our platform, customers acknowledge and agree that:

• Payment processing is subject to Razorpay’s own terms, privacy practices, compliance systems, and fraud detection policies.
• Sensitive financial information such as card details, UPI credentials, or banking information may be securely processed by Razorpay and associated banking partners.
• DJ Technologies does not directly store complete debit card, credit card, or banking credentials on its servers.

Transactions may be monitored for:

• Fraud prevention
• Risk assessment
• Compliance verification
• Payment disputes
• Abuse detection

Chargebacks, fraudulent disputes, unauthorized payment claims, or suspicious transactions may result in immediate suspension or permanent termination of services.

For more information regarding Razorpay’s policies, users should review Razorpay’s official privacy and security documentation.

Use of Information

DJ Technologies uses collected information strictly for legitimate operational, business, technical, legal, and security purposes.

Information may be used to:

• Provision and manage services
• Process billing and renewals
• Deliver technical support
• Monitor infrastructure health
• Improve platform stability and performance
• Prevent fraud, abuse, or unauthorized access
• Maintain legal and regulatory compliance
• Send important account or security notifications
• Enforce company policies and agreements

DJ Technologies may use aggregated and anonymized analytics data for internal reporting, optimization, marketing analysis, infrastructure planning, and service enhancement purposes.

We do not sell personal customer information to third-party advertisers.

Data Security & Infrastructure Protection

DJ Technologies implements commercially reasonable administrative, technical, and organizational safeguards to help protect customer data, systems, and infrastructure.

Security measures may include:

• Encrypted connections
• Firewall protection
• Access control systems
• Abuse monitoring
• Malware scanning
• Infrastructure isolation
• Logging and audit systems
• Automated security tools

Despite these measures, no online platform, network, software system, or infrastructure environment can guarantee absolute security.

Customers remain solely responsible for:

• Maintaining secure passwords
• Protecting account credentials
• Updating hosted applications
• Managing user access permissions
• Maintaining independent backups
• Securing APIs and integrations

DJ Technologies shall not be held liable for damages arising from:

• Unauthorized access
• Customer negligence
• Weak passwords
• Malware infections
• Third-party compromises
• Internet vulnerabilities
• External cyberattacks

Cookies, Tracking & Analytics

DJ Technologies websites and platforms may use cookies, tracking technologies, server logs, and analytics systems to improve user experience, monitor platform performance, enhance security, and analyze service usage patterns.

These technologies may collect:

• Browser type
• Device information
• IP addresses
• Session activity
• Referral sources
• Geographic approximations
• User interaction metrics

Cookies may be used for:

• Login session management
• Fraud prevention
• Performance optimization
• Personalization
• Marketing analytics
• Security verification

Users may disable cookies through browser settings; however, certain features or services may not function properly if cookies are restricted.

Data Disclosure, Legal Compliance & Policy Enforcement

DJ Technologies may disclose customer information where reasonably necessary for:

• Legal compliance
• Court orders
• Regulatory requirements
• Fraud investigations
• Abuse complaints
• Security incidents
• Infrastructure protection
• Enforcement of company policies

Information may also be shared with trusted third-party service providers strictly where operationally necessary, including:

• Payment processors
• Domain registrars
• Infrastructure vendors
• Security providers
• Compliance services

DJ Technologies reserves the right to suspend, restrict, investigate, or terminate accounts associated with unlawful activities, policy violations, abuse reports, or security threats.

By using our services, customers acknowledge and agree that DJ Technologies’ total liability related to privacy, security, or data incidents shall be limited to the amount paid for the affected service during the active billing period.

For official privacy or legal communications:
dinesh@djtechnologies.net