Tag: Triples

  • EXL CEO Rohit Kapoor: AI Triples Opportunities for BPM Growth

    EXL CEO Rohit Kapoor: AI Triples Opportunities for BPM Growth

    It’s rare for a technology shift to breathe new life into a 26-year-old business process management (BPM) firm founded during the dotcom boom. No wonder co-founder, chairman and CEO Rohit Kapoor describes the AI surge as a “boon,” a “tailwind,” and a “second leg up” for EXL, which has seen its growth turbocharged by the…