Tag: Kapoor

EXL CEO Rohit Kapoor: AI Triples Opportunities for BPM Growth

It’s rare for a technology shift to breathe new life into a 26-year-old business process management (BPM) firm founded during the dotcom boom. No wonder co-founder, chairman and CEO Rohit Kapoor describes the AI surge as a “boon,” a “tailwind,” and a “second leg up” for EXL, which has seen its growth turbocharged by the…

December 6, 2025

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EXL CEO Rohit Kapoor: AI Triples Opportunities for BPM Growth