Tag: Despair
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Flight of Despair: The Fall of India’s Leading Airline in Pursuit of Profit
(Bloomberg) — On the evening of Dec. 2, just three days before India’s largest airline would lose control of its operations, IndiGo executives noticed that a technology glitch that was delaying late-night check-ins — a small failure that would soon cascade into one of the worst aviation disruptions in the country’s history. The problem, in…