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Tag: Customer

  • Essential Training for Business Students: Mastering Customer Relationships

    Essential Training for Business Students: Mastering Customer Relationships

    Whether someone is running a startup or managing a Fortune 500 company, the ability to understand customer behaviour, iterate quickly, and build long-term relationships will define success. | Photo Credit: Getty Images/iStockPhoto In 2005, Amazon changed the game for customer loyalty. Jeff Bezos introduced Amazon Prime, a $79 annual membership that offered free two-day shipping.…

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