Revolutionizing Drug Security: AI and Automation Insights with Marie Flanagan of IQVIA


Generative AI has been accelerating transformation throughout the life sciences, leaving pharmaceutical corporations and medical analysis organizations dealing with a twin problem: modernizing pharmacovigilance whereas sustaining uncompromising requirements for affected person security, knowledge integrity, and world regulatory compliance.

This delicate stability is most crucial in hostile occasion detection and signaling, the place a single missed danger can set off public well being crises, a lack of belief in therapies, and regulatory motion. OECD knowledge present that avoidable hostile treatment occasions alone price $54 billion USD yearly.

A 2023 McKinsey World Institute report estimates that generative AI may unlock $60–110 billion in annual worth — roughly 2.6–4.5% of revenues — throughout the pharmaceutical and medical-products industries, pushed largely by productiveness features in R&D and data work. The report additional notes that generative AI and associated applied sciences have the technical potential to automate actions accounting for 60–70% of workers’ work time throughout the financial system.

For world organizations managing security knowledge at inhabitants scale, the chance extends far past effectivity. Each automated determination should be traceable and aligned with affected person outcomes.

Emerj Editorial Director Matthew DeMello sat down with Marie Flanagan from IQVIA on the ‘AI in Enterprise’ podcast to proceed their dialog about enhancing drug security with AI and automation applied sciences and the way these applied sciences are redefining pharmacovigilance.

The next article will deal with three key takeaways from the dialog:

  • Driving proactive security with social media knowledge: Leveraging social media knowledge to develop predictive pharmacovigilance fashions that anticipate hostile occasions and allow earlier intervention.
  • Automating drug security transformation: Combining optical character recognition (OCR), robotic course of automation (RPA), and pure language processing (NLP) to determine hostile occasions sooner and extra precisely throughout huge, unstructured security knowledge units.
  • Regulatory collaboration in AI-driven pharmacovigilance: Constructing cooperative oversight fashions between life sciences operations and regulators to align digital innovation with affected person security.

Take heed to the total episode beneath:

Visitor: Marie Flanagan, Director of Product Administration in Digital Initiatives and Options, IQVIA

Experience: Drug Security, Lifecycle Security, Regulatory Reporting

Recognition: Marie has held quite a few roles at IQVIA, starting in drug security in 2007. Over the subsequent 20 years, Marie moved by way of numerous account supervisor roles, rising by way of the ranks to director stage, and to her present function. She additionally holds a Bachelor’s Diploma in Microbiology and Immunology from the College of School Prepare dinner from 2004.

Specializing in Proactive Security

When requested about how AI, and particularly NLP, has reworked security sign monitoring and detection from IQVIA’s vantage level, Flanagan responds. In keeping with Flanagan, IQVIA has been within the AI house for a very long time.

Flanagan explains that the product she helps, Vigilance Detect, makes use of NLP skilled on a proprietary financial institution of safety-trained key phrases and patterns for the final 13 to 14 years to search out security occasions earlier within the knowledge pipeline than what a conventional security workflow permits.

Flanagan goes on to elucidate how NLP is used to sift by way of an unlimited quantity of unstructured knowledge, together with very numerous multilingual datasets in an try to search out hostile occasions or product complaints. This can be a key instance of utilizing know-how to eradicate very tedious, handbook work, in response to Flanagan.

She particulars how IQVIA works very intently with regulators and influential business gamers to keep up an open dialogue. Flanagan additionally provides that the regulatory surroundings in her business is altering to be extra patient-centric in the way it deploys know-how and digital channels for sufferers.

Flanagan tells the Emerj govt podcast viewers that IQVIA has achieved two issues by opening up affected person channels:

  • Has enabled extra data to come back in
  • Has given healthcare staff who work together with sufferers extra time of their day to train empathy, have conversations, and convey extra clinically sturdy data to regulators

Till very lately, utilizing social media for affected person data was scoffed at, in response to Flanagan. Additionally, the burden was too nice, and there have been no security indicators or occasions of consequence on social media.

Flanagan notes how that stigma is altering, significantly centered across the skill to harness the knowledge another way. She explains how the knowledge can be utilized for pre-signaling.

Corporations like IQVIA can hotspot influenza incidents in particular Manhattan suburbs and correlate that knowledge with later knowledge within the FDA’s Adversarial Occasion Reporting System (FAERS) a few months later.

Flanagan insists that correlating knowledge with official assets through FAERS opens the door to utilizing the knowledge by making use of analytics to assist decide which signaling actions an organization may use for its merchandise earlier than they ever turn into an issue.

Integrating Pure Language Processing and Automation to Rework Drug Security

When requested in regards to the alternatives and challenges she sees at IQVIA in leveraging automation applied sciences similar to OCR and RPA for hostile occasion detection, Flanagan provides vital perception. She contends that IQVIA wouldn’t obtain outcomes almost pretty much as good as they’ve achieved in the event that they relied solely on AI or NLP in its purest kind.​

She then explains that guaranteeing security is a extremely advanced, end-to-end course of, and that IQVIA has benefited from combining a mixture of automation applied sciences. Flanagan emphasizes that if the corporate used NLP as a standalone strategy to determine hostile occasions, it would solely end in a 20-30% optimistic end result.

“As soon as we apply OCR, RPA, and numerous different automation strategies to take that knowledge and transfer that knowledge round in a means that’s usable, we will stand up to 70-80% optimistic end result in looking social media for hostile occasions.

So, our greatest tasks with our most favorable outcomes have been as a result of we’ve got combined RPA, OCR, conventional coding, conventional machine studying, with extra superior AI strategies. That’s once we see the magic occur, and that’s the artistry of this, what we do in security and significantly find security hostile occasions in unstructured knowledge.”

– Marie Flanagan, Director of Product Administration in Digital Initiatives and Options at IQVIA

Regulatory Collaboration in AI-driven Pharmacovigilance

​Flanagan gives useful perception when requested about the place she sees the dynamic for regulatory our bodies just like the EMA and FDA emphasizing digitalization in real-world proof for pharmacovigilance. The dialog highlighted a significant transformation in how regulators work together with the life sciences business.

For many years, regulation has been seen as a vital safeguard, nevertheless it historically slows innovation to guard affected person security. Nevertheless, Flanagan explains that the age-old regulatory dynamic is shifting as regulators are encouraging more and more digital transformation inside security operations and changing into lively individuals within the modernization of pharmacovigilance.

She tells Emerj’s podcast viewers that, beforehand, IVQIA needed to change off feedback on social media channels as a result of they merely didn’t know the best way to deal with them. Extra lately, although, they’ve opened up feedback on social media to permit sufferers to instantly work together with regulators. Because of this, regulators are actively sharing that data with the business, resulting in a way more collaborative relationship.

Flangan, although, is cautious when describing the present dynamic, “That’s to not say it’s turn into harmonious, in that we wouldn’t have concord of laws between the main areas,” she tells the Emerj podcast viewers. “However we do see them working collectively, and we do see them setting out a really, very broad set of requirements and tips for us in our business in relation to using AI.”

Moreover, she provides that regulators haven’t given IQVIA or different corporations granularity when it comes to their expectations. They basically switch that duty onto the corporate, in response to Flanagan. She explains how regulators are conserving issues broad sufficient to not inhibit her firm’s progress in implementing AI.

She provides very insightful concluding recommendation for all times sciences leaders that helps make clear how their organizations can function successfully in a extra collaborative, digitally enabled regulatory surroundings. She emphasizes the necessity to assess and optimize workflows earlier than pursuing AI, specializing in high-value, sensible digital enhancements, choosing the proper use instances, and avoiding over-engineering by beginning small.



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