Kotak Life has introduced the appointment of Sourabh Chatterjee as its Chief Know-how and Digital Transformation Officer, strengthening the insurer’s management because it accelerates its digital and technology-led progress agenda. With greater than 26 years of world expertise throughout the US, India, and Singapore, Chatterjee brings deep experience in constructing large-scale, customer-centric digital platforms throughout life, basic, and medical health insurance. In his new function, he’ll drive Kotak Life’s expertise roadmap, modernize digital capabilities, and help long-term innovation aligned with evolving buyer expectations.
Chatterjee joins Kotak Life following his tenure as Group Chief Know-how Officer at OONA Insurance coverage, the place he led enterprise-wide digital transformation initiatives throughout a number of Southeast Asian markets. At OONA, he performed a pivotal function in designing and launching a multi-country “Insurance coverage as a Service” platform, enabling scalable, modular insurance coverage operations throughout geographies. The platform was backed by Warburg Pincus LLC and supported OONA’s fast regional enlargement, underscoring Chatterjee’s energy in constructing future-ready digital architectures for high-growth insurance coverage companies.
Earlier in his profession, Chatterjee held senior management roles at Bajaj Basic Insurance coverage, the place he was answerable for expertise, digital gross sales, and advertising and marketing transformation. Throughout this part, he helped combine digital distribution channels, modernize core programs, and improve buyer engagement journeys. Along with his government obligations, he additionally served on the board of Bajaj Markets, gaining priceless publicity to platform-led enterprise fashions and digital ecosystems throughout the monetary providers area.
His skilled journey additionally consists of impactful stints at ICICI Lombard and Infosys Applied sciences, the place he managed complicated expertise modernization packages and enterprise transformation initiatives for world insurance coverage shoppers. These experiences supplied him with a robust basis in large-scale programs integration, enterprise structure, and cross-border program execution.
At Kotak Life, Chatterjee is anticipated to play a central function in advancing digital resilience, strengthening expertise platforms, and enabling data-driven decision-making throughout the group. His appointment displays the corporate’s concentrate on leveraging expertise as a strategic enabler to ship seamless buyer experiences, enhance operational agility, and help sustainable progress in an more and more digital insurance coverage panorama.
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