Canary Applied sciences and Wyndham Lodge & Resorts are increasing their partnership, rolling out Canary’s AI Voice expertise to Wyndham franchisees.
AI Voice handles inbound visitor calls, offering reserving assist and responding to visitor questions. It’s the most recent Canary answer to be added for Wyndham franchisees and is being applied globally following a pilot at 700 resorts this yr.
“Canary is a crucial companion for Wyndham, and this expanded collaboration is one other instance of how, with their assist, we proceed placing house owners first,” mentioned Scott Strickland, chief business officer of Wyndham Lodges & Resorts.
“Our franchisees need expertise that’s straightforward to undertake, confirmed to work and that offers them an actual aggressive edge. By leaning into AI early and at scale—together with options like Canary’s AI Voice—we’re serving to resorts seize extra income, ship quicker service and meet friends the place they’re.”
Canary co-founder and CEO Harman Singh Narula mentioned that the tech particularly helps resorts keep away from missed alternatives.
“Business information exhibits that resorts miss as much as 30% of inbound calls, a 3rd of which are to make a reserving. With Canary’s AI Voice, resorts can now guarantee 100% of calls are answered, making it smarter, quicker and extra rewarding for resorts and vacationers alike.”
Canary launched AI Voice in February and introduced an $80 million Sequence D spherical in June.
Leave a Reply