IndiGo Flight Disruptions: 500 Cancellations and Route Reductions Amid Disaster

• Chatting with Doordarshan on Monday night, Aviation Minister Ram Mohan Naidu had introduced that the Centre would lower IndiGo’s winter flight schedule and reallocate these slots to different airways. He additionally stated that 6,000 of the 9,000 stranded passenger luggage have been delivered, with the remaining anticipated to succeed in travellers by Tuesday morning.

• In a submit on X, Ram Mohan Naidu stated that he stated a high-level overview assembly was held on Monday evening to evaluate the scenario, and senior officers have been directed to go to airports to test airline operations and passenger providers. “Any gaps recognized, together with these flagged by passengers, are to be fastened instantly.”

• In line with sources, right this moment’s MoCA assembly at Rajiv Bhawan will overview IndiGo’s operations, together with passenger load, buyer care, and the refund course of. The dialogue may also cowl how the airline plans to revive its operations to full energy. Updates on the implementation of airfare caps are anticipated to be addressed, and any issues raised by different airline operators might be famous through the session.

• The Ministry of Civil Aviation has deployed 10 officers to varied airports to observe the scenario. They may stay on-site for the subsequent 2–3 days to supervise measures geared toward aiding passengers.

• Sources stated the DGCA’s Excessive-Degree Committee has summoned IndiGo’s high executives, together with CEO Pieter Elbers. The four-member panel has known as them to look on Wednesday.

• The DGCA has acquired IndiGo’s response to a show-cause discover, through which the airline expressed “profuse apologies” and deep remorse for the inconvenience induced to passengers. IndiGo attributed the disaster to a “compounding impact of a number of elements” that got here collectively in an “unlucky and unforeseeable confluence.” IndiGo has requested extra time to finish an in depth root-cause evaluation.

• In its newest standing replace, IndiGo stated it’s persevering with to make progress towards full restoration and stays dedicated to supporting clients and addressing their queries “on a struggle footing.” The airline stated it has accelerated a number of inner processes.

• The airline additionally stated that between December 1 and seven, it facilitated stranded passengers by arranging greater than 9,500 resort rooms and almost 10,000 cabs and buses. It added that over 4,500 misplaced luggage have already been returned to clients, with the rest anticipated to be delivered inside the subsequent 36 hours.

• A plea filed within the Delhi Excessive Court docket, which is scheduled to be heard on Wednesday, seeks instructions from the Centre to instantly present fundamental services to passengers stranded at airports. It additionally requires an impartial judicial investigation into the IndiGo disruptions, with the findings to be made public. Moreover, the petition requests the federal government to determine a mechanism to forestall any surge in airfares.

• The Ministry of Civil Aviation stated a complete of 5,86,705 PNRs had been cancelled and refunded for the interval December 1–7, totaling Rs 569.65 crore. General, 9,55,591 PNRs had been cancelled and refunded between November 21 and December 7, amounting to Rs 827 crore.