LONDON- A Virgin Atlantic (VS) cabin crew member was found dead during a layover in Jamaica after fearing potential disciplinary action by the airline. Authorities later confirmed there was no foul play.
The incident occurred during a scheduled layover linked to a London Heathrow (LHR) to Montego Bay, Jamaica flight, with the crew accommodated near Sangster International Airport, Montego Bay (MBJ).
Virgin Atlantic Crew Found Dead
The crew member, 25-year-old Jasmin Winthrop, had been operating a Virgin Atlantic service from London Heathrow to Montego Bay in January 2025. Upon arrival, she was declared unfit for duty due to a sinus infection and was temporarily grounded while the rest of her crew returned to the UK.
Virgin Atlantic arranged accommodation for her at the airline’s designated crew resort in Montego Bay. After several days alone, her condition improved, and she later met colleagues from another Virgin Atlantic flight who were also staying locally.
During this time, she consumed alcohol with colleagues and became intoxicated. After becoming unwell, coworkers escorted her back to her hotel room to rest.
Fears About Employment and Emotional Distress
Testimony presented at an inquest revealed that once alone, Winthrop became overwhelmed by embarrassment and anxiety. She believed her actions, while grounded, could result in disciplinary action or dismissal.
Messages sent to friends showed increasing distress. She questioned whether her flight service manager was upset with her and expressed fears about losing her job. A voice note later indicated she contemplated harming herself if terminated.
The following day, colleagues were unable to reach her and raised concerns with the flight service manager. Hotel security, along with airline staff and a pilot, conducted a welfare check.
Authorities confirmed she had died by hanging. Jamaican police ruled out foul play following their investigation. A note found in the room expressed deep regret and sorrow, emphasizing her strong attachment to her role at Virgin Atlantic.
Virgin Atlantic Response and Coroner’s Ruling
Virgin Atlantic issued a public statement expressing profound sadness and extending condolences to her family and colleagues. The airline described her as a dedicated crew member who took pride in her work.
During the inquest, Senior Coroner Rachael Griffin formally recorded the death as suicide. The ruling cited clear evidence that fear of job loss and personal embarrassment were contributing factors.
While her mother indicated no immediate mental health concerns, the court acknowledged a history of anxiety.
Broader Context for Cabin Crew Wellbeing
The case highlights the isolation that can accompany long-haul cabin crew roles, particularly during overseas layovers. While premium accommodations are often viewed as a benefit, periods of illness, isolation, and fatigue can intensify emotional stress with limited immediate support.
Airlines and industry bodies continue to face scrutiny over mental health awareness and support mechanisms for crew members operating far from home.
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