Regulators warned Meta’s AI integration may undermine competitors and hurt customers.
Italy’s competitors authority has ordered Meta to halt restrictions limiting rival AI chatbots on WhatsApp. Regulators say the measures might distort competitors as Meta integrates its personal AI providers.
The Italian watchdog argues Meta’s conduct dangers limiting market entry and slowing technical growth. Officers warned that continued enforcement may trigger lasting hurt to competitors and shopper alternative.
Meta rejected the ruling and confirmed plans to attraction, calling the choice unfounded. The corporate said that WhatsApp Enterprise was by no means meant to function a distribution platform for AI providers.
The case types a part of a broader European push to scrutinise dominant tech companies. Regulators are more and more targeted on the combination of AI throughout platforms with entrenched market energy.
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