“Clearspeed serves nearly all of the highest 10 insurers within the UK, and partnerships like this display why main insurers are selecting us to construct buyer confidence whereas defending their enterprise,” stated Clearspeed CEO Alex Martin
Acorn has applied Clearspeed’s answer throughout motor and family claims, together with theft, fireplace, unintended harm, and different perils. The expertise has delivered measurable outcomes for purchasers: a big discount in settlement time, giving real claimants a path to expedited cost. Past buyer advantages, the partnership has additionally yielded important operational positive factors.
The Clearspeed answer seamlessly works inside Acorn’s claims journey. When policyholders report a case, they reply to a brief sequence of automated sure or no questions. Clearspeed’s proprietary voice expertise analyses and scores the responses to determine the presence of vocal traits related to fraud threat, permitting Acorn to successfully triage claims at scale. The place threat is low, people will be expedited via the method, liberating up Acorn sources to deal with the claims alerted as excessive threat.
James Fowle, Head of Group Fraud and Claims Technique at Acorn Group stated: “Quite than merely implementing new instruments and applied sciences, we’ve redesigned our total fraud ecosystem. This transformation, enabled by the mixing of options like Clearspeed, is enhancing the safety of consumers and delivering measurable outcomes, together with higher claims outcomes, decrease prices, and contributing to greater requirements throughout the market.”
“Belief has turn into central to the dialog amongst insurers as we speak—clients have to be assured that their insurer will act rapidly when it issues most,” stated Alex Martin, CEO of Clearspeed. “Innovation is the ‘how’ behind strengthening that belief by serving real clients with out friction. Clearspeed serves nearly all of the highest 10 insurers within the UK, and partnerships like this display why main insurers are selecting us to construct buyer confidence whereas defending their enterprise.”
The Acorn Group plans to additional develop its work with Clearspeed, introducing new initiatives throughout extra perils and insurance coverage traces to make sure extra claimants profit from streamlined settlements.
Acorn Group, by way of its manufacturers – Acorn Insurance coverage, Carrot, Motorcade, Flag, Fast, Briefly, Road Cowl – and Granite Underwriting with its community of 200 brokers, is without doubt one of the largest suppliers of non-standard insurance coverage within the UK, with 500,000 dwell coverage holders. The group has over 1,700 employees in Formby, Liverpool and London.
For extra particulars about Acorn Group and its manufacturers, go to
Based in 2016, Clearspeed is the worldwide chief in voice-based threat evaluation. Its proprietary voice analytics expertise identifies potential threat in speech utilizing vocal traits common to all people—enabling sooner, extra assured selections in high-stakes environments. Commercially, it helps insurers, monetary establishments, and different enterprises assess dangers like fraud and insider threats, unlock operational financial savings, and elevate the shopper expertise.
Headquartered in San Diego, Clearspeed is utilized in 37 nations and helps over 60 languages. The corporate has earned greater than 30 trade awards, together with CNBC’s World’s Prime InsurTech Firms. Study extra at
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